Airport Home Appliance

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Appliance Installation

Airport Home Appliance is proud to introduce our NEW Premium Appliance Installation Service.

Airport Home Appliance is pleased to announce the launch of our NEW Premium Appliance Installation Service. Our Premium service includes white glove delivery and is prepared by certified installers! Each specialist has been trained and tested, is customer-educated, and always maintains a professional level of care for your appliance and home!

We need a clear installation path for our employees' safety and protection of your new appliances. Outside, there should be no ice, snow, or debris, and inside, there should be no rugs or other hazards.

Refrigerators

Requirements

Water Connection Kit must have shut off valve within 4ft of connection. We do not connect directly to PEX, Plastic, or Copper Tubing. We do connect directly to copper if the shut-off valve is located on the end of the tube within 4ft of connection.

Shutting off the valve directly behind the refrigerator is recommended. Services to install a shut-off valve behind the refrigerator are available upon request. If needed, notify your salesperson to properly schedule your delivery.

110V grounded 3 prongs electrical outlet.

f you require a door-swing reversal, the option must be selected in the cart before you submit your order. If you request to reverse the door after delivery, there will be a substantial fee.

To Prepare for Your Delivery

Measure the path of delivery and installation area to ensure the appliance can fit perfectly.

Verify your current electrical and water connections.

Unplug and empty your old refrigerator.

Gas Dryers

Requirements

New gas flex connection kit.

110V-grounded, 3-prong electrical outlet.

Rigid, black gas line (no copper).

Gas shutoff directly behind the appliance

If you require an LP conversion, you must select the option in your cart prior to submitting your order. If you missed it, please contact us immediately at 510-342-7800.

If you require a door swing reversal (usually from right hinge to left hinge), you must select the option in the cart prior to submitting your order. There is a substantial fee to reverse the door after delivery.

To Prepare for Your Delivery

Measure the path of delivery and installation area to make sure the new dryer will fit perfectly.

Verify your current electrical and gas connections.

Unplug and empty your old gas dryer.

Washers

Requirements

New hoses.

110V-grounded, 3-prong electrical outlet.

Corrosive-free hot & cold water valves within 6 ft. of the hookup site.

Ensure the water supply lines are metal or copper, not PVC.

To Prepare for Your Delivery

Measure the delivery path and installation area to ensure fit for your new washer Unplug and empty out your old washer.

Unplug and empty out your old washer.

Electric Ranges

Requirements

New electrical cord (3 prong or 4 prong).

240V electric outlet within 4 ft. of the hookup site.

To Prepare for Your Delivery

New electrical cord (3 prong or 4 prong).

Verify the outlet type (must match the approved types shown above).

Unplug and empty out your old range.

Additional Information

Installation Safety Protocols

Protective Equipment : Our delivery and installation teams are diligently wearing protective equipment such as masks and gloves to minimize the risk of transmission. We understand that many of our customers may be uncomfortable with our teams in their homes and are taking every precaution possible.

Reducing Touchpoints : When possible, our teams are reducing touch points in every interaction. Things like signing for the delivery or exchanging paperwork are treated with extra caution or omitted where possible or upon customer request.

Social Distancing : Our team is strictly enforcing social distancing when working on an installation in your home. Please be respectful of our teams and provide them a clear pathway in the home and avoid crowding them in tight spaces. Your cooperation and consideration are appreciated by our teams and their families.

Protection Plans

Worry less and save more with online and in-store protection plans, available on all major appliances.

Delivery Day

Our team is dedicated to making sure your delivery process is completed promptly. The more contact information we have, the better. Please provide a primary and secondary number along with an e-mail address. As your delivery date nears, you will be contacted at least twice.

48 Hour Call

You will be contacted 48 hours before your delivery date via a phone call and e-mail. You must confirm to stay on the delivery schedule.

Delivery Time Window Courtesy Call

You will receive a call, text, and an e-mail the day before your delivery date informing you of your 4-hour delivery time window. You must confirm to stay on the delivery, CONFIRMATION MUST HAPPEN BY 12:00 MIDNIGHT TO STAY ON THE DELIVERY SCHEDULE.

MISSED YOUR VERIFICATION CALLS?
CALL (510) 342-7800 & Select Option 1.

NEED TO RESCHEDULE YOUR DELIVERY?
CALL (510) 342-7800 & Select Option 1.

Frequently Asked Questions

Can my delivery team install using liquid propane hookups?

Yes; but you must have previously indicated the need for an LP conversion and paid the service fee.

Will the delivery team install a unitized (all-in-one) washer dryer?

Yes. Please be sure to measure the delivery path and installation area beforehand to ensure your new unitized washer and dryer will fit.

Will the delivery team install my front-load washer and dryer stacked to save space?

Yes; be sure to indicate you require stacking at the time of sale, and purchase the required stacking kit.

At delivery time, what if my new appliance is damaged or not working correctly?

We will test the operation of your new appliance prior to leaving your home. If you notice any damage or if the appliance is not working properly, our delivery team will connect you with our customer service department to find a resolution before we leave.

Disclaimer

A. Expedited delivery is not guaranteed and is subjected to the availability of delivery slots. Please contact us for the next-day delivery slot availability of your order.

B. The Expedited delivery is not applicable for items that are to be installed. Once an order is placed, our installation team will reach out to you to schedule delivery and appliance installation within 48 hours. These items include but aren't limited to Dishwashers, Wall Ovens, Cooktops, Built-in Fridges, Pro Ranges, OTR Microwaves, and Hoods.

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