At Airport Home Appliance, we're not just another appliance store – we're a family-owned appliance superstore committed to providing unmatched selection, unbeatable prices, and outstanding customer service. With over 80 brands and hundreds of appliances on display, we pride ourselves on being the go-to destination for all appliance needs in Northern California. We are currently seeking a dedicated Customer Service Associate to join our team!
Responsibilities:
Serve as the primary point of contact for customers.
Answer incoming calls promptly and professionally, providing excellent service with a cheerful demeanor.
Manage project timelines and task lists efficiently.
Utilize technology effectively to address customer inquiries and issues.
Collaborate with management to identify opportunities for improvement.
Ensure adherence to company procedures and regulations.
Assess customer needs and provide appropriate course of action.
Other duties as assigned.
Requirements:
Strong communication and interpersonal skills.
Ability to multitask and manage time effectively.
Tech-savvy with proficiency in using various tools and software.
Prior customer service experience preferred.
High school diploma or equivalent required.
Benefits & Perks:
Competitive salary
401(k) program
Paid vacation and sick time
Training and development opportunities
Employee discounts on products
Positive and supportive work environment
If you're passionate about delivering exceptional customer service and thrive in a dynamic team environment, we want to hear from you!
Job Types:
Full-time
Pay:
$19.00 - $21.00 per hour
Expected hours:
40 per week
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift availability:
8 hour shift
Day shift
Weekly day range:
Every weekend
Monday to Friday
Ability to Relocate:
Hayward, CA 94545: Relocate before starting work (Required)
